No Remote Control Product Delivers More on Benefits and Security
Netop Remote Control customers have saved tremendous amounts of time, money, and resources by consolidating on one remote control solution. It is really quite simple - because you can do more with Netop Remote Control you save more and increase the productivity of your IT resources. At the same time, you have the most flexible and trusted security system available for remote control on the market.
Eliminate the need for IT staff to travel, reduce system down time, and improve the efficiency of your IT organization with Netop Remote Control.
Improve productivity
- Cross-platform support means more incidents can be solved from your desk
- Fewer desk side visits allow you to field more support calls
- User down time will decrease because you can easily resolve issues from your computer
- Intel vPro support extends your remote control reach and further reduces the need for desk side visits
- Shared phone book and directory services integration allows you to easily manage networks of any size
- Easy and fast access to any host with the phone book feature
Improve customer satisfaction
- Positive IT support/vendor experience from swift incident resolution
- Less server and client down time means more satisfied users
Improve flexibility
- One tool for all operating systems and devices
- No need to configure firewalls across heterogeneous networks with supplementary Netop WebConnect
- Completely scalable from one to thousands of hosts
- One guest can access many hosts simultaneously
- Centralized rights administration with Netop Security Server allows you to set all user rights from one location
- Multiple guests can access a single host to collaborate on solving an issue
Reduce costs
- Your administrative costs will go down because support reps can take more calls
- Solving issues remotely will trim travel costs
- Centralized installation and deployment will reduce the cost of system rollouts, upgrades and updates
- Automated routines will free up resources
Reduce risk
- Role-based access and rights management puts you in control - you decide who can do what, where and when.
- Document all activity with more than 100 events logged and video recording of entire sessions
- All data traffic is encrypted with 256-bit AES
- Further security via dynamic key exchange using the Diffie-Hellman method with key lengths up to 2048 bits